No |
Main Directions |
Measure |
Executive Body |
Duration |
1. |
Improvement of a system of voluntary tax payments and ensuring a reliable protection of taxpayer rights |
1. |
Establishment of a modern Call Center within the MOT |
Ministry of Communication and Information Technology, Ministry of Taxes |
2005-2006 |
2. |
Establishment of computer terminals for taxpayers at the regional tax agencies |
Ministry of Taxes |
2005-2006 |
3. |
Enabling taxpayers to get access to the computer database of the MOT through their own passwords and check their personal account sheets of liabilities & payments |
Ministry of Taxes |
2005-2006 |
4. |
Teaching the “Tax Culture” courses in the secondary schools |
Minsitry of Education, Ministry of Taxes |
2005-2007 |
5. |
Establishment of specially equipped rooms at secondary schools for teaching issues concerning taxes |
Minsitry of Education, Ministry of Taxes |
2005-2007 |
6. |
Organization of meetings between taxpayers and MOT employees on a regular basis |
Ministry of Taxes |
2005-2007 |
7. |
Organization of TV and radio broadcasts concerning the MOT activities and tax education issues |
Ministry of Taxes, “Television and Radio Broadcasting” Joint Stock Company |
2005-2007 |
8. |
Improvement of the “Taxes” newspaper issued and the web-site launched by the MOT |
Ministry of Taxes |
2005-2007 |
9. |
Study & application of modern international experience in the field of taxpayer service |
Ministry of Taxes |
2005-2007 |
10. |
Development of an organizational and normative legal base for rendering private tax consulting services to small business |
Ministry of Taxes, Ministry of Economic Development |
2006-2007 |
11. |
Development of curriculum for private tax practitioners on tax issues and conducting special training courses at the MOT Training Center |
Ministry of Taxes |
2006-2007 |
12. |
Allowing taxpayers to file a complaint to the superior tax body (official) through the official web-site of the MOT |
Ministry of Taxes |
2006 |
13. |
Developing proposals regarding establishment of a more advanced appeal system for taxpayers |
Ministry of Taxes, Ministry of Justice |
2006-2007 |
14. |
Study of international experience regarding tax amnesty with respect to property legalization and developing proposals |
Ministry of Taxes, Ministry of Justice |
2006 |
15. |
Study of international experience on management, technical support and software supply in order to shift to self declaration system for all citizens of the country and evaluation of required human, technical and financial resources |
Ministry of Taxes, Ministry of Finance, Ministry of Justice, Ministry of Communication and Information Technology |
2006 |
16. |
Developing a draft of the State Program on transfer to self declaration system for the all citizens of the country |
Ministry of Taxes, Ministry of Finance |
2007 |
2. |
Reinforcing the struggle against tax fraud and tax evasions, strengthening the tax administration as an low risks system |
1. |
Improving the registration system of VAT payers |
Ministry of Taxes, Ministry of Finance |
2005-2006 |
2. |
Actions to be taken to detect those who are inclined to evasions before registration:
- developing diagnostic criteria regarding suspicious economic transactions, tax fraud and evasion features;
- development of a computer database between the MOT and third parties and integration thereof into the MOT database;
- simplification of information exchange between the MOT and third party based on the appropriate criteria |
Ministry of Taxes, Ministry of Finance, State Customs Committe, National Bank, Ministry of İnterior, Ministry of Transportaion, Ministry of Justice, State Statistics Committee |
2006 |
3. |
Development of proposals regarding application of financial sanctions for violation of tax legislation with respect to VAT |
Cabinet of Ministers, Ministry of Justice, Ministry of Finance, Ministry of Taxes |
2005 |
4. |
Improvement of legal and economic analytic database for audit planning under the MOT and integration of this database into the MOT database |
Ministry of Taxes |
2005-2006 |
5. |
Automation of taxpayer selection process for field inspection purposes in order to increase the efficiency of field tax audits and eliminate subjectivity of the process of selection process |
Ministry of Taxes |
2005-2006 |
6. |
Ensuring impartiality of on-site tax audits through evaluation of their effectiveness based on the key performance balanced criteria |
Ministry of Taxes |
2005 |
3. |
Improvement of enforced collection system and prevention of occurrence of tax arrears |
1. |
Grouping tax debts according the maturity within the MOT database and automation of sending notifications to non-complied taxpayers |
Ministry of Taxes |
2006-2007 |
2. |
Prevent increase of tax arrears through improvement of VAT registration process |
Ministry of Taxes |
2005-2007 |
3. |
Development of proposals regarding new interests rates accrued for unpaid debts balances |
Ministry of Taxes |
2006-2007 |
4. |
Meeting the MOT management system to international standards |
1. |
Implementing an performance measurement system for the all kind of activities of structural divisions of the MOT and local tax offices |
Ministry of Taxes |
2005-2006 |
2. |
Reinforcement of Management Information System (MIS) for optimizing the tactical planning and decision-making capacity of the MOT |
Ministry of Taxes |
2005-2006 |
3. |
Improving procedures related to the MOT activities and reinforcement of internal security system in order to detect corruption risks and prevent them |
Ministry of Taxes |
2006-2007 |
4. |
Implementing individual performance measurement system for the MOT employees |
Ministry of Taxes |
2006-2007 |
5. |
Improving the skills and knowledge of the MOT managers in business planning, monitoring and performance measurement of activity of interest |
Ministry of Taxes |
2005-2006 |
6. |
Establishing a human resources management computer database system for the MOT employees |
Ministry of Taxes |
2005-2007 |
7. |
Creating a system of material incentive and awarding the MOT employees based on the results achieved |
Ministry of Taxes |
2005-2007 |
8. |
Introduction of modern training conceptions and methods and increasing the material and technical basis of the MOT Training Center |
Ministry of Taxes |
2005-2007 |
9. |
Organization of an computer long distance training for both the MOT employees and taxpayers and develop necessary training materials and software |
Ministry of Taxes |
2005-2007 |
5. |
Development of a computer database system that meets the modern requirements |
1. |
Development of software for all necessary sub-systems of the MOT computer information system and application thereof |
Ministry of Taxes |
2005-2006 |
2. |
Meeting the management and administrative processes to those of technological ones at all structural divisions of the MOT |
Ministry of Taxes |
2005-2006 |
3. |
Creating a single electronic registration system for taxpayers |
Ministry of Taxes |
2005-2006 |
4. |
Ensuring transfer to electronic filing tax returns |
Ministry of Taxes |
2006-2007 |
5. |
Exchange of electronic data registries regarding payment documents among taxpayers, tax agencies, banks and treasury |
Ministry of Taxes |
2006-2007 |
