Services provided by Call Center staff in real time mode (business days from 09:00 am to 06:00 pm):
- Answering questions about tax legislation.
- Answering questions regarding the use of electronic services.
- Assistance in use of electronic services.
- Reception of appeals on violation of tax legislation
- Reception of appeals on actions or inaction of tax authority and tax officers.
- Provision of services by calling back missed calls.
- Providing services to individuals who wish to get in touch with Call Center representatives.
- Responding appeals regarding Asan Signature
- Submission of simplified tax return through Asan Signature in real time mode.