Services provided by Call Center staff in real time mode (business days from 09:00 am to 06:00 pm):

• Answering questions about tax legislation.
• Answering questions regarding the use of electronic services.
• Assistance in use of electronic services.
• Reception of appeals on violation of tax legislation
• Reception of appeals on actions or inaction of tax authority and tax officers.
• Provision of services by calling back missed calls.
• Providing services to individuals who wish to get in touch with Call Center representatives.
• Responding appeals regarding Asan Signature
• Submission of simplified tax return through Asan Signature in real time mode.